Privacy Policy
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
DeskFlow.pro ("DeskFlow," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our F&I package presentation platform and related services.
1. Information We Collect
Information You Provide:
Account information (name, email, phone, dealership), deal data (customer names, vehicle info, packages), communications, and payment information processed securely by our payment processor.
Information Collected Automatically:
Usage data, device information, and log data including IP address and access times.
2. How We Use Your Information
We use information to provide and maintain the Service, process transactions, send updates, respond to support requests, analyze usage patterns, detect fraud, and comply with legal obligations.
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with service providers, for legal requirements, business transfers, or with your explicit consent.
4. Data Security
We implement appropriate technical and organizational security measures including encryption in transit (TLS) and at rest, regular security assessments, and access controls.
5. Your Rights
Depending on your location, you may have rights to access, correct, delete, object to processing, data portability, or withdraw consent. Contact privacy@deskflow.pro to exercise these rights.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
DeskFlow.pro
Email: privacy@deskflow.pro
For general inquiries: hello@deskflow.pro